TalentHR allows Admins to manage billing details and payment methods directly from the platform, ensuring your subscription stays up to date.
You’re also able to add a designated billing contact to receive new invoices, in addition to the owner of the domain.
| Note: Only the account owner or another Admin can update billing and payment information. See here for more information on the currently available user roles in TalentHR. |
To update your billing details:
1. Sign in to your TalentHR account as an Admin and go to Subscription (1).
2. Select the Billing (2) tab.
3. Under the Billing details (3) section, fill in the following fields as needed:
- Full name: The name of the billing contact person.
- Email: The designated billing contact who will receive all invoice emails.
| Note: The owner of the TalentHR domain will also receive a copy of each invoice. |
- Company: Your organization’s registered name (as it should appear on invoices).
- VAT: Your VAT number (if applicable).
- Country: Select your country from the dropdown list.
- City: Your billing city.
- Billing address: The full street address for billing purposes.
- Postal code: Your organization's billing zip/postal code.
4. Click Save (4) to apply your changes.
To update your payment method:
1. Still under Settings > Billing, scroll down to the Payment method (1) section.
2. Click the pencil (2) icon.
| Note: If you wish to delete your card information without updating it with a new card, select the bin icon instead of the pencil icon. Once it’s deleted, an Add card button will appear in its place. |
3. Enter your new credit/debit card details (3).
4. Click Save (4) to confirm.
| Note: Your payment details are processed securely by our payment provider. |
That’s it! Your subscription will now be billed using the updated details and payment method going forward.